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Forethought

by Forethought (part of Zendesk)

AI agents that resolve customer issues automatically.

β—‹ UnverifiedπŸ‡ͺπŸ‡Ί UnknownCustomer Support

What it does

Forethought offers agentic AI for CX that resolves customer issues automatically. Its site states Forethought is now part of Zendesk.

Key facts

Pricing model
Contact sales
Starting price
Not publicly stated / not verified
Free tier
Not publicly stated / not verified
Deployment
SaaS
Integrations
ZendeskSlack

As mentioned on the vendor's site; not tested.

πŸ‡ͺπŸ‡Ί EU / Swiss readiness

Status
πŸ‡ͺπŸ‡Ί Unknown
GDPR / DPA
Not publicly stated / not verified
Data residency
Not publicly stated / not verified
EU AI Act info
Not publicly stated / not verified
Source
Not publicly stated / not verified

We only record what the vendor states publicly. Always request the DPA and sub-processor list before buying. This is not legal advice.

Hands-on test

Not tested yet. When Verified, this section will show setup time, success on our standard task script, cost per run, screenshots and the retest date.

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