Fin (Intercom)

by Intercom

A customer agent that resolves queries across the customer journey.

○ Unverified🇪🇺 UnknownCustomer Support

What it does

Fin is Intercom's AI customer agent. It can run with the Intercom helpdesk or on top of an existing helpdesk, and is priced per resolved outcome.

Note: 14-day free trial advertised. Intercom helpdesk seats $29/seat/mo extra if used.

Pricing model: Outcome-based
Starting price: $0.99 per outcome · source
Free tier: No free plan found (trial may exist)
Deployment: SaaS
Integrations: ZendeskSalesforceHubSpotFreshdeskSlackWhatsAppMCP
As mentioned on the vendor's site; not tested.

We only record what the vendor states publicly. Always request the DPA and sub-processor list before buying. This is not legal advice.

Not tested yet. When Verified, this section will show setup time, success on our standard task script, cost per run, screenshots and the retest date.

Resolve 'where is my order' tickets automatically

E-commerce · role here: Customer agent (per-outcome pricing)

Other agents for the same job, ranked by overlap in jobs and integrations (not a quality ranking).

AI agents for customer experience and support.

The AI agent platform for customer support.

ElevenLabs

Build, test and deploy chat and voice agents for web, apps and call centres.

Synthflow AI

Enterprise voice AI agents for phone calls.

Enterprise AI agents for CX and EX automation.

Tidio

AI customer service agent trained on your support content.