Zendesk AI agents

by Zendesk

AI agents that resolve customer interactions autonomously.

○ Unverified🇪🇺 UnknownCustomer Support

What it does

Zendesk's AI agents resolve customer interactions on any channel and hand off to humans inside the Zendesk platform.

Note: Starting price is for Zendesk Support Team; AI agent add-on pricing not separately verified.

Pricing model: Subscription
Starting price: Zendesk plans from $19/agent/mo (billed yearly) · source
Free tier: Not publicly stated / not verified
Deployment: SaaS
Integrations: SlackWhatsAppSalesforce
As mentioned on the vendor's site; not tested.

We only record what the vendor states publicly. Always request the DPA and sub-processor list before buying. This is not legal advice.

Not tested yet. When Verified, this section will show setup time, success on our standard task script, cost per run, screenshots and the retest date.

Resolve 'where is my order' tickets automatically

E-commerce · role here: Alternative if already on Zendesk

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