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Use Case Library

Step-by-step workflows by industry and role, linked to the agents that power them. These are example workflows written from vendor documentation, not customer case studies or measured results.

B2B SaaSMarketing & creative agenciesE-commerceFintech / Consumer appsLife sciencesVenture capital / Private equityPersonal financeSoftware / StartupsOperations (any industry)Professional services (EU/CH)AnyStartups / SMBAsset management / Hedge fundsMid-market companiesAccounting firmsMedia / Creator businesses / B2B marketingE-commerce / DTCEnterprises (any industry)B2B (any industry)Manufacturing / LogisticsEnterprises (1,000+ employees)Home services / Clinics / Local businessesSoftware companiesRegulated industries (EU/CH)
Example workflow

Qualify and route inbound demo requests

B2B SaaS · Head of Sales / RevOps

Inbound demo requests sit in a queue for hours, reps waste time on poor-fit leads, and hot accounts go cold before anyone replies.

Sales & ProspectingPiper by Qualified, Clay +1
Example workflow

Signal-based outbound for a small agency

Marketing & creative agencies · Founder / BD lead

A 5-person agency has no SDR. The founder prospects in the evenings and outreach is generic.

Sales & ProspectingBardeen, AiSDR +1
Example workflow

Resolve 'where is my order' tickets automatically

E-commerce · Head of Customer Support

Order-status, returns and address-change questions make up a large share of tickets and spike during sales.

Customer SupportFin (Intercom), Zendesk AI agents
Example workflow

One support agent across chat, voice and WhatsApp

Fintech / Consumer apps · VP Customer Experience

Customers contact the company on many channels and get inconsistent answers; compliance requires careful escalation.

Customer SupportSierra, Decagon +1
Example workflow

Speed up a systematic literature review

Life sciences · Medical affairs / R&D scientist

Screening thousands of papers for a review takes weeks of manual reading.

Research & AnalysisElicit, Consensus
Example workflow

Build a market map before an investment committee

Venture capital / Private equity · Investment associate

Associates spend days collecting companies, filings and transcripts for a sector map.

Research & AnalysisFinance & InvestingManus, Exa +2
Example workflow

Backtest a rules-based investing strategy

Personal finance · Self-directed investor

An investor wants to test a simple rebalancing rule on historical data before committing money.

Finance & InvestingComposer
Example workflow

Ship backlog tickets with coding agents

Software / Startups · Engineering lead

A small team has a long backlog of well-scoped tickets (bugs, small features, test coverage) that never gets prioritised.

Coding & EngineeringDevin, Factory (Droids) +3
Example workflow

Prototype an internal tool in an afternoon

Operations (any industry) · Ops manager (non-developer)

An ops team runs a process in spreadsheets and email, but engineering has no capacity to build a tool.

Coding & EngineeringOps & Workflow AutomationLovable, Bolt +1
Example workflow

Roll out internal AI agents at an EU company

Professional services (EU/CH) · CIO / Head of IT

Staff use unapproved AI tools; the company needs governed agents with EU data residency and documentation for the EU AI Act.

Agent Platforms & InfraOps & Workflow AutomationDust, Langdock +1
Example workflow

Refresh content for AI-search visibility

B2B SaaS · Content / SEO lead

Organic traffic is falling as buyers ask AI assistants; older articles are outdated and rarely cited.

Marketing & ContentAirOps, Jasper +1
Example workflow

Inbox and meeting follow-ups for a busy executive

Any · Founder / Executive assistant

Email triage, meeting notes and follow-ups take hours every day.

Ops & Workflow AutomationLindy, Zapier Agents +1
Example workflow

Speed up month-end close for a small finance team

Startups / SMB · Founder / Head of Finance

Bank feeds pile up uncategorised, receipts are missing and the close drags into the second half of the next month.

Finance & InvestingBooke AI, Vic.ai +2
Example workflow

Prepare for earnings season across a coverage list

Asset management / Hedge funds · Equity analyst

Analysts covering 20+ companies have days, not weeks, to digest filings and transcripts, update models and write notes.

Finance & InvestingResearch & AnalysisDaloopa, Samaya +2
Example workflow

Automate budget-vs-actuals and forecast updates

Mid-market companies · CFO / FP&A lead

Every month FP&A exports ERP and CRM data, rebuilds the budget-vs-actuals pack and rewrites the commentary by hand.

Finance & InvestingDatarails FinanceOS, Pigment +1
Example workflow

Scale client accounting services at an accounting firm

Accounting firms · Managing partner / CAS lead

The firm wants to take on more bookkeeping and CAS clients without hiring at the same pace.

Finance & InvestingOps & Workflow AutomationBasis, Truewind +1
Example workflow

Build an AI-search (GEO/AEO) visibility programme

B2B SaaS · Head of Marketing / SEO lead

Buyers increasingly ask ChatGPT, Perplexity and Gemini for recommendations, and the team has no idea whether the brand shows up.

Marketing & ContentPeec AI, Profound +3
Example workflow

Repurpose long videos into a week of social content

Media / Creator businesses / B2B marketing · Content marketer

Webinars and podcasts produce hours of video that never get cut into social clips.

Marketing & ContentDescript, OpusClip +2
Example workflow

Run creative testing for paid social

E-commerce / DTC · Performance marketer

Ad fatigue sets in fast on Meta, and the team can't produce enough creative variants to test.

Marketing & ContentAdCreative.ai, Madgicx +1
Example workflow

Produce multilingual training and onboarding videos

Enterprises (any industry) · L&D / HR lead

Training videos are expensive to film and go out of date, and translations lag months behind.

Marketing & ContentOps & Workflow AutomationSynthesia, HeyGen
Example workflow

Turn sales calls into CRM updates and follow-ups

B2B (any industry) · Account executive / RevOps

Reps forget to log notes and next steps, so the CRM is stale and follow-ups slip.

Ops & Workflow AutomationSales & ProspectingFireflies.ai, Otter Meeting Agent +1
Example workflow

Automate invoice and order document processing

Manufacturing / Logistics · Finance operations manager

Thousands of supplier invoices and purchase orders arrive as PDFs and emails and are keyed into the ERP by hand.

Ops & Workflow AutomationFinance & InvestingRossum, Workato +1
Example workflow

Resolve employee IT and HR requests automatically

Enterprises (1,000+ employees) · CIO / Head of Employee Experience

IT and HR teams drown in repetitive tickets: password resets, access requests, policy questions.

Ops & Workflow AutomationMoveworks, Leena AI +1
Example workflow

Answer and book after-hours phone calls with a voice agent

Home services / Clinics / Local businesses · Owner / Operations manager

Calls outside business hours go to voicemail and many callers book with a competitor instead.

Customer SupportRetell AI, Synthflow +1
Example workflow

Add AI code review to every pull request

Software companies · Engineering manager

Senior engineers are the bottleneck on reviews, especially as AI-generated code volume grows.

Coding & EngineeringCodeRabbit, Qodo +1
Example workflow

Run a document Q&A agent on infrastructure you control

Regulated industries (EU/CH) · CTO / Data protection lead

Legal and compliance won't allow sending internal documents to a US-hosted SaaS chatbot.

Agent Platforms & InfraLlamaIndex (LlamaParse), Dify +2