AI agents for Customer Support
Agents that answer and resolve customer questions across channels, take actions in back-office systems and hand off to humans.
How to read this page
Listings are sorted alphabetically, not ranked. Facts come from each vendor's public site (sources on every profile). βUnverifiedβ means we haven't run our hands-on test yet. EU badges reflect only what the vendor publicly states.
26 agents
Ada
Ada
The agentic customer experience platform.
Agentforce
Salesforce
The AI agent platform integrated with the Salesforce ecosystem.
Botpress
Botpress
The AI agent platform for customer support.
Chatbase
Chatbase
AI agents for customer experience and support.
Crescendo
Crescendo
AI-native customer experience platform plus a deployment team.
Decagon
Decagon
Build, optimise and scale AI customer agents.
ElevenLabs Agents (ElevenAgents)
ElevenLabs
Build, test and deploy chat and voice agents for web, apps and call centres.
Fin (Intercom)
Intercom
A customer agent that resolves queries across the customer journey.
Forethought
Forethought (part of Zendesk)
AI agents that resolve customer issues automatically.
Gorgias AI Agent
Gorgias
Conversational AI and helpdesk for ecommerce.
HubSpot Breeze agents (Agent Hub)
HubSpot
Run, build and manage AI agents on the HubSpot platform.
Kore.ai
Kore.ai
Enterprise agentic AI platform.
Lindy
Lindy
The AI teammate that does real work across your tools.
Lyro (Tidio)
Tidio
AI customer service agent trained on your support content.
Maven AGI
Maven AGI
Enterprise AI agent platform for CX.
NiCE Cognigy
NiCE
Enterprise customer service AI agents across voice and chat.
Parloa
Parloa
AI agent management platform for enterprise CX.
PolyAI
PolyAI
Enterprise voice AI agents.
Retell AI
Retell AI
AI voice agents for phone calls.
Siena AI
Siena AI
Empathic AI CX agents for consumer brands.
Sierra
Sierra
AI agents for better, more human customer experiences.
Synthflow
Synthflow AI
Enterprise voice AI agents for phone calls.
Vapi
Vapi
Developer platform for voice AI agents.
Voiceflow
Voiceflow
AI agent platform for customer experience automation.
Yellow.ai
Yellow.ai
Enterprise AI agents for CX and EX automation.
Zendesk AI agents
Zendesk
AI agents that resolve customer interactions autonomously.
Example workflows
- Resolve 'where is my order' tickets automaticallyE-commerce Β· Head of Customer Support
- One support agent across chat, voice and WhatsAppFintech / Consumer apps Β· VP Customer Experience
- Answer and book after-hours phone calls with a voice agentHome services / Clinics / Local businesses Β· Owner / Operations manager