CartDialog

What it does

CartDialog is a hosted AI support and shopping assistant for Magento 2 stores. It connects to a store via the Magento API (with CSV/product feed import as an alternative) and adds a storefront chat widget that answers product questions with catalog-based recommendations and in-chat product cards, looks up order status after the shopper verifies by email one-time passcode (phone verification on some plans), explains returns from the merchant's approved policy content, and hands conversations to a human with the transcript, detected language and intent. Answers are drawn from knowledge sources the merchant approves. Higher plans add proactive on-site prompts, recommendation analytics, shareable advisor and wishlist pages, and multi-store support. The site lists English, Spanish, Dutch, German and French storefront languages.

Note: Free basic listing submitted by the vendor (2026-10-28); facts checked against the vendor's public site on 2026-10-29, not tested by us. Pricing page (2026-10-29), monthly, EUR: Essentials €79 (300 conversations/mo, 1 bot workspace), Starter €199 (2,000), Growth €499 (15,000, 3 workspaces), Pro €1,499 (100,000, 10 workspaces, multi-store); 14-day trial (30-day on Pro), no card required; a conversation counts once per 24 hours from the first successful AI reply. Billing via WayForPay. Operator: Sole Proprietor Danyliuk Vasyl Mykhailovych, Chernivtsi, Ukraine (Ukrainian tax ID published); offer governed by Ukrainian law. The site names Magento 2 only; Adobe Commerce is not mentioned on the site. The vendor's documentation says sample conversations and performance figures on the site are illustrations, not verified customer results. The privacy policy (effective 2026-10-12) describes itself as an operational draft to be reviewed for jurisdiction-specific obligations.